Full cycle custom development for Ukrainian digital volunteer platform | eDopomoga
Partnership with the Ministry of Social Policy of Ukraine.
Development of a web application on a volunteer basis.
- More than 5200 volunteers registered and actively donating on the platform.
- More than 33,000 successfully completed applications for assistance.
- More than UAH 10 million in aid.
- Industry:
- Humanitarian
- Location:
- Ukraine
- Duration:
- 12 months
- Express (Node.js microframework)
- PostgreSQL (DB)
- GatsbyJS (React-based meta-framework)
- Frontend Development
- Backend Development
- Project Management
- UI/UX Design
- Web
Product overview
eDopomoga is a digital platform that unites government agencies, humanitarian organizations, and global volunteers in a shared mission to support those in urgent need. This initiative, birthed by the Ministry of Social Policy of Ukraine, emerged in response to Russia's full-scale invasion. The concept is straightforward: to provide those impacted by the aggression with a conduit to receive essential aid.
The platform consists of three components
The challenges the Ministry addressed to us
In the immediate aftermath of the war's outbreak, the Ministry of Social Policy of Ukraine acted with unparalleled urgency to create a platform to aid those in dire need. A product was swiftly developed that, despite its imperfections, succeeded in fulfilling its fundamental mission: to connect those in need with those able and willing to help.
Given the platform's rapid construction under pressing circumstances, certain deficiencies were inevitable. The government agency, despite its best intentions, lacked the resources to ensure the platform's development at an optimal level. Recognizing this, we willingly extended our expertise, volunteering to join the Ministry of Social Development's team.
Our primary responsibility was to bolster the platform's stability and to rectify the issues hindering its proper functionality. We understood the urgency of the situation, and our commitment was to enhance the platform's effectiveness in delivering the vital support needed in this unprecedented crisis.
the first stage of
Uinno's work as part of the eDopomoga team
In the preliminary stage of our collaboration with the eDopomoga project, our primary focus was on immediate, 'hands-on' engagement to ensure that the platform remained operational. The urgency of the situation precluded the luxury of pre-launch testing, leaving us to conduct all tests in real-time with live applications.
The system lacked the functionality to select a city, requiring users to input this information manually.
The platform was incapable of automatically sending notifications to confirm that an application had been accepted, leaving us to handle these procedures manually at first.
So our first priority was to manually do what the system could not do automatically and gradually add, improve, and automate processes.
the second (main) stage of
Uinno's work as part of the EHelp team
As the war's initial months unfolded and we continued our support of the platform, both the Ministry and our team at Uinno recognized the critical need for eDopomoga. It became evident that a more refined approach was necessary, one that would honor the urgency of the situation with a robust solution.
Uinno's experience allowed to redesign the product thoroughly, make it scalable and pleasant, and understandable for users. In fact, we did several things:
We conducted a deep refactoring of the Backend to improve its structural integrity.
We completely rewrote the Frontend, achieving a performance boost of over 30%. This resulted in a swifter, more responsive product.
We conceived and implemented an intuitive design for the platform. Though crafted as a Mobile-First Web application, we ensured its usability with one-handed operation when accessed via a smartphone.
We optimized the platform for search engines, rendering it SEO-Friendly.
Summarising stages
Drawing an analogy to the startup world, the initial phase of our involvement resembled supporting a hastily made MVP (Minimum Viable Product).
The subsequent phase transitioned into custom development, driven by the recognition of the ongoing and vital need for assistance.
Features
Ensuring secure access to the platform.
Facilitating individualized experiences and management.
Enabling secure identity validation.
Collaborating with key partners such as Silpo, ATB, Wog, Okko, Nova Poshta, and more, for a unified experience.
Crafting our own API to facilitate seamless integration with new partners, making future collaboration efficient and coherent.
Introducing engaging features like allowing users to become St Nicholas for a child, adding a layer of involvement and connection.
Tracking the overall assistance provided by volunteers, fostering a competitive spirit, and motivating individuals to contribute even more to the cause.
These carefully thought-out features align the platform with its core mission while offering users a well-organized, engaging, and secure interface. Through our collaboration, we've managed to create a platform that not only delivers aid but also nurtures a community centered around compassion and proactive assistance.
Plans for the future
eDopomoga has become a striking testament to the power of digitalization in social and volunteer assistance. In collaboration with the Ministry of Social Policy of Ukraine, we have crafted a product that has extended a helping hand to countless individuals.
Our vision for eDopomoga's future is both robust and inspiring, and here's a glimpse into our immediate and long-term plans:
- Short-Term Improvements: We are keen on introducing enhancements that further streamline assistance. A prime example of this is our plan to develop a subscription service, enabling users to automatically extend support to specific individuals or families on a monthly basis. This feature will foster consistent aid and deepen the connection between helpers and recipients.
- Long-Term Ambitions: The Ministry has set its sights on expanding the reach of eDopomoga by sharing our successful model with countries that cater to socially disadvantaged populations. Our aspiration is to see eDopomoga blossom into a global platform, spreading compassion and assistance across borders.
We move forward with optimism, confident that eDopomoga's blend of technology and humanity will continue to make a tangible difference in the lives of people around the world.
explore more projects
You have a vision
We have the means to get you there!
Simply share your project details with us, like scope, timeframes, or your business challenges, and we’ll cover all the rest. Let’s create a custom software product together to make your business prosper!
Once your email gets to our inbox, within just 8 business hours our representative will contact you back to clear out all the project requirements and cooperation flow. We can sign an NDA upon request, however, you can be sure that your ideas are safe with us.
Uinno is a product development agency compiled of engineers and technology experts with an ownership mindset who are solely focused on solving business challenges via creating future-ready apps, websites, and digital solutions.
United Kingdom
Kingston upon Thames, 145 London Road
Estonia
Tallinn, Tuukri 19
Ukraine
Lviv, Shevchenko street 120
Ukraine
Zaporizhzhia, Sobornyi 160
+380 (99) 455 99 91
contact@uinno.io
hr@uinno.io